Malware Infection Breaking WordPress Websites

There is a known malware infection caused by a serious vulnerability in the MailPoet WordPress plugin. This malicious attack attempts to slyly inject Spam into the hacked site, which is causing websites to break, and focuses predominantly on WordPress sites with outdated plugins or weak admin passwords.

What It Looks Like
The infected PHP code is very buggy and is corrupting legitimate website files, as well as themes and plugin files, which causes PHP errors to be displayed instead of website content:

Parse error: syntax error, unexpected ‘)’ in /home/user/public_html/site/wp-config.php on line 91

After removing the infecting malware, the only way to remedy the issues is to restore the corrupted files from a backup. This is what the malware code looks like:

< ?php $pblquldqei = ’5c%x7824-%x5c%x7824*!|!%x5c%x7824-%x5c%x7824%x5c%x785c%x5c%x7825j^%xq%x5c%x7825%x5?c%x7827Y%x5c%x78256<.msv%x5c%x7860ftsbqA7>q7825)3?of:opjudovg< ~%x5c%x7824!%x5c%x782421787825!|!*!***b%x5c%x7825)…

If you are running MailPoet, we recommend upgrading it to the latest version. If you do not have a firewall on your website, you have to upgrade the plugin or remove it altogether to avoid more issues.

Support
If you aren’t able to fix the issue on your end, please don’t hesitate to contact Support. We’re happy to help.

Click here to contact Cirtex support.

Click here to contact HostV support.


Get .uk Domains For Only $15 A Year!

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We are excited to announce that starting June 10th 2014 you can register .uk domains for just $15 a year!

Here’s what you need to know about the registration process:

  • If you have a unique .co.uk, .org.uk, or other similar domain, the equivalent .uk domain will be automatically reserved for you until June 10, 2019, as long as the domain remains registered.
  • You can check a registrant’s rights with this handy lookup tool:
    http://www.dotuklaunch.co.uk/rights-lookup-tool.
  • If you want to register a 2nd level .uk domain, such as ‘example.uk’, then the contact info for that domain must be an exact match to the existing equivalent third level .uk domain, like ‘example.co.uk’ or ‘example.org.uk’. If the information is not the same the registration will fail.
  • If there is no equivalent domain with rights already existing within the .uk domain family, by registering the .co.uk you will automatically have the right to register the new .uk domain.

Note: if your third level .uk domain name resides at a registrar other than OpenSRS, Nominet will email the registrant to confirm the registration.

We think this new easier-to-use domain extension is a great addition to our current offerings and we’re pleased to be able to offer it to you! Please contact our Billing department for assistance with registering a new domain name, or if you have any questions regarding the registration process.


Please Read! Changes to ICANN’s Registrar Accreditation Agreement

Attention Cirtex/HostV Customers:

Please read this important announcement carefully!  The following post details new regulations and procedures for ICANN’s Registrar Accreditation Agreement:

VALIDATING REGISTRANT E-MAIL ADDRESSES

Starting in January, the registrant contact will need to be validated upon the purchase or transfer of a domain name or if the registrant’s first name or last name has been modified.

Should any of these occur, OpenSRS , our registrar, will send an email requiring an affirmative response from the registrant. Failing to receive an affirmative response from the registrant within 15 days will result in the suspension of the name. This means that the domain (and any related services) will be offline.

If a registrant has already validated their contact information, this process will not be initiated.

The same validation process will take place if a WHOIS Data Reminder Policy (WDRP) notice, 30 day expiration notice or 5 day expiration notice bounces. It is extremely important to ensure the WHOIS data that you provide for your domain is correct.

ICANN WEBSITE REQUIREMENTS

ICANN now requires that we  list the following new pieces of information on your website:

• ICANN’s Registrant’s Benefits and Responsibilities

• ICANN’s site for registrant education

We hope that these changes in ICANN policy will have little effect on the ease in which you are able to order domain registrations or transfers. If you need assistance, or have any questions or concerns, contact Cirtex billing here, and HostV billing here. 

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Dallas Network Maintenance Dec 16th 21:00 – 21:30 EST

On Monday, Dec 16th 21:00 – 21:30 EST we will be continuing maintenance on our network equipment at Dallas facility. This will include switching from our copper links to much faster and more stable fiber based links. The end result will be better scalable bandwidth and much better DDoS attack resilience.

These operations are expected to be fully transparent and they shouldn’t cause any noticeable downtime. If you notice any connections issues after this maintenance is done, please contact our Support department.


Dallas Network Maintenance Dec 13th 21:00 – 21:30 EST

On Friday, Dec 13th 21:00 – 21:30 EST we will be conducting maintenance on our network equipment at Dallas facility. This will include switching from our copper links to much faster and more stable fiber based links. The end result will be better scalable bandwidth and much better DDoS attack resilience.

These operations are expected to be fully transparent and they shouldn’t cause any noticeable downtime. If you notice any connections issues after this maintenance is done, please contact our Support department.